Blog Category: Energy consumers

Energy consumers

In France, a new law on energy and climate to reduce the number of leaky homes and address energy poverty

On 25 July 2019, French deputies and senators agreed on a text aimed at gradually eliminating the “passoires thermiques” (literally, the “thermal sieves”), i.e. the housing that is very poorly insulated (classified as “F” or “G”). Housing conditions are one of the primary cause of energy poverty, and the main focus of NGOs and activists in France.

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Consumer rights

Citizens at the heart of the European energy transition: how can we put smart meters at the service of users?​

In June 2019, I was invited by the ENABLE.EU project to talk about consumer perspectives, smart meters and measures to bridge the gap between consumer needs and European intentions. My role was to bring the voice of consumers to the table and get back to the essentials, namely that attention to people’ needs and personalised service are essential to enable the development and acceptance of technologies by all and for all.

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Energy Poverty & Vulnerability Measures in Europe: An Overview

One of the key aims of the ESRC Just Energy project is to investigate how vulnerable consumers access justice. Therefore, understanding which consumers are currently excluded from accessing justice through ADR is key, as is providing an overview of recent EU and national measures and policies which seek to address energy poverty and consumer vulnerability in the energy sector.

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