ADR Archives - Next Energy Consumer

Compromise amendments electricity market design screenshot

Energy Justice & ADR

Advancing Trust and Justice in the Energy Sector: The Imperative Role of Alternative Dispute Resolution and Energy Ombudsmen in the Ongoing Electricity Market Design Discussions

The ongoing discussions surrounding electricity market design in the European Union present a unique opportunity to enhance the integrity, fairness, and transparency of our energy systems. As we strive to build a sustainable and consumer-centric energy future, it is crucial to strengthen the foundations of trust. To achieve this, comprehensive and future-proof Alternative Dispute Resolution (ADR) systems, both online and offline, are of paramount importance.

19 July 2023 No Comments

Business development

Trust must be earned. Keynote speech – EURAC SSPCR 2022

At SSPCR 2022 (EURAC) Marine Cornelis shared some thoughts on transforming anger into action, the importance of citizenship and finding joy in climate action

21 July 2022 No Comments

Consumer rights

Moving beyond the state of the art in energy poverty measurement

I have contributed to the new COST ENGAGER report on the current state of the art in energy poverty measurement, overviewing existing knowledge gaps and new approaches

6 December 2019 No Comments

Consumer rights

Citizens at the heart of the European energy transition: how can we put smart meters at the service of users?

In June 2019, I was invited by the ENABLE.EU project to talk about consumer perspectives, smart meters and measures to bridge the gap between consumer needs and European intentions. My role was to bring the voice of consumers to the table and get back to the essentials, namely that attention to people’ needs and personalised service are essential to enable the development and acceptance of technologies by all and for all.

28 June 2019 2 Comments

Consumer rights

Consumer ADR: Delivering fairness and justice for consumers, business and markets

This article was originally written for the ESRC JustEnergy website. Naomi and I participated in the conference “Consumer ADR: Delivering fairness and justice for consumers,

22 March 2019 No Comments

Consumer rights

Le Mot de l’Expert, Egemone Consulting

Egemone Consulting asked me to be the “expert of the month” of January 2019.

31 January 2019 No Comments

The ‘New Deal for Consumers’: A better framework for consumer protection and redress?

In April 2018, the European Commission proposed the so-called “New Deal for Consumers” in order to strengthen EU consumer rights and enforcement. The measures of the New Deal should have an impact on the level of protection and redress for all consumers throughout Europe.

10 January 2019 1 Comment

Consumer rights

Protección al consumidor en el sector energético Antecedentes y mejores prácticas de Europa, Mexican Energy Ombudsman

In December 2018, the Mexican Energy Ombudsman asked me to write a special edition of its monthly magazine, focusing on energy consumer protection in Europe:

4 January 2019 1 Comment

Consumer rights

Consumer ADR and mediation, Lettre des médiations n°6

In the article on the consumer in alternative dispute resolution, we invite the reader to reflect on consumer expectations in Consumer ADR

26 November 2018 No Comments

Consumer rights

European Commission’s citizens’ energy forum – 20 & 21 September 2018

I am back from the Citizen’s energy forum, the annual European Commission’s convention which has been steering EU’s energy consumer policies for the last ten years. New business models and ADR were at the centre of the 10th meeting.

28 September 2018 No Comments

About Me

#EUClimatePact ambassador.
Next Energy Consumer founder and executive director. Consultant & policy-shaker.

Blog Tag: ADR

Advancing Trust and Justice in the Energy Sector: The Imperative Role of Alternative Dispute Resolution and Energy Ombudsmen in the Ongoing Electricity Market Design Discussions

Trust must be earned. Keynote speech – EURAC SSPCR 2022

Moving beyond the state of the art in energy poverty measurement

Citizens at the heart of the European energy transition: how can we put smart meters at the service of users?

Consumer ADR: Delivering fairness and justice for consumers, business and markets

Le Mot de l’Expert, Egemone Consulting

The ‘New Deal for Consumers’: A better framework for consumer protection and redress?

Protección al consumidor en el sector energético Antecedentes y mejores prácticas de Europa, Mexican Energy Ombudsman

Consumer ADR and mediation, Lettre des médiations n°6

European Commission’s citizens’ energy forum – 20 & 21 September 2018

About Me

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E38: Special Episode: Unveiling the Social Potential of Energy Communities in Italy

Empowering Communities through Grid Digitization: Lessons from the EURICA Project in Burkina Faso and Madagascar

E37 – Inclusive Cities, Empowered Communities: Embracing Intersectionality in Urban Environments – Safaa Charafi

E36 – Powering Change from Within: How Municipalities Lead the Energy Community Transformation – Sara Giovannini, Energy Cities

Can Dynamic Tariffs Alone Alleviate Energy Poverty?

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Blog Tag: ADR

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