
Access to justice for energy consumers: joining the gaps with the support of the Ombuds
Our Just Energy project (2017-2021) is located at the crossroads between academia and practice. To engage with the real world and to hopefully build an
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Our Just Energy project (2017-2021) is located at the crossroads between academia and practice. To engage with the real world and to hopefully build an
Join us on 2 October for the ESRC Just Energy webinar!
In February 2020, we visited Réseau Eco-Habitat, a French organisation helping households affected by energy poverty to renovate their houses. This experience was humbling and
I have contributed to the new COST ENGAGER report on the current state of the art in energy poverty measurement, overviewing existing knowledge gaps and new approaches
A very engaging workshop thanks to all the participants!
This article was originally written for the ESRC JustEnergy website. Naomi and I participated in the conference “Consumer ADR: Delivering fairness and justice for consumers,
The policy overview of the development of energy policy & vulnerability at EU level I wrote for the ESRC Just Energy research project has been published
I was invited to talk about energy poverty mitigation initiatives in Europe. I put some existing curative and preventive measures into perspective, such as energy bonuses and retrofitting programmes.
I am back from the Citizen’s energy forum, the annual European Commission’s convention which has been steering EU’s energy consumer policies for the last ten years. New business models and ADR were at the centre of the 10th meeting.
One of the key aims of the ESRC Just Energy project is to investigate how vulnerable consumers access justice. Therefore, understanding which consumers are currently excluded from accessing justice through ADR is key, as is providing an overview of recent EU and national measures and policies which seek to address energy poverty and consumer vulnerability in the energy sector.
#EUClimatePact ambassador.
Next Energy Consumer founder and executive director. Consultant & policy-shaker.