The ESRC Just Energy investigated access to justice for vulnerable and energy-poor people in five European countries and regions (UK, France, Italy, Bulgaria and Catalonia – Spain). Now reaching its end, listen to this episode to hear a few highlights.
I have contributed to the new COST ENGAGER report on the current state of the art in energy poverty measurement, overviewing existing knowledge gaps and new approaches
NextEnergyConsumer will be in Mexico City next week for a special Mexican Energy and Society Week. We will focus on energy, climate change and society,
In June 2019, I was invited by the ENABLE.EU project to talk about consumer perspectives, smart meters and measures to bridge the gap between consumer needs and European intentions. My role was to bring the voice of consumers to the table and get back to the essentials, namely that attention to people’ needs and personalised service are essential to enable the development and acceptance of technologies by all and for all.
I am back from the Citizen’s energy forum, the annual European Commission’s convention which has been steering EU’s energy consumer policies for the last ten years. New business models and ADR were at the centre of the 10th meeting.
One of the key aims of the ESRC Just Energy project is to investigate how vulnerable consumers access justice. Therefore, understanding which consumers are currently excluded from accessing justice through ADR is key, as is providing an overview of recent EU and national measures and policies which seek to address energy poverty and consumer vulnerability in the energy sector.
Initially published on NEON’s website (February 2018). Yesterday, ombudsmen from different sectors, academics, stakeholders and representatives from the most relevant organisations (consumer organisations, regulators and
Report prepared with Dr Naomi Creutzfeldt, University of Westminster, on behalf of NEON and initially published on NEON’s website (March 2017). Key messages: Fair access to
#EUClimatePact ambassador.
Next Energy Consumer founder and executive director. Consultant & policy-shaker.
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