Watch the Recording of the final meeting of the ESRC-funded Just Energy project on access to justice and ombudsmen for vulnerable and energy-poor energy consumers, led by Dr Naomi Creutzfeldt, Dr Chris Gill, Marine Cornelis and Dr Rachel McPherson & check out the toolkit!
From energy efficiency in transport to buildings, taxation, agriculture, and forestry, Europe is leading the way and seeking to bring its citizens on board. But is the package up to the task?
In June 2019, I was invited by the ENABLE.EU project to talk about consumer perspectives, smart meters and measures to bridge the gap between consumer needs and European intentions. My role was to bring the voice of consumers to the table and get back to the essentials, namely that attention to people’ needs and personalised service are essential to enable the development and acceptance of technologies by all and for all.
A very engaging workshop thanks to all the participants!
This article was originally written for the ESRC JustEnergy website. Naomi and I participated in the conference “Consumer ADR: Delivering fairness and justice for consumers,
Egemone Consulting asked me to be the “expert of the month” of January 2019.
Feedbacks on the COST Engager conference “#Energypoverty, clean energy, and the European energy divide” in Bucharest
In April 2018, the European Commission proposed the so-called “New Deal for Consumers” in order to strengthen EU consumer rights and enforcement. The measures of the New Deal should have an impact on the level of protection and redress for all consumers throughout Europe.
In December 2018, the Mexican Energy Ombudsman asked me to write a special edition of its monthly magazine, focusing on energy consumer protection in Europe:
I was invited to talk about energy poverty mitigation initiatives in Europe. I put some existing curative and preventive measures into perspective, such as energy bonuses and retrofitting programmes.
#EUClimatePact ambassador.
Next Energy Consumer founder and executive director. Consultant & policy-shaker.
