JustEnergy, a project funded by the Economic and Social Research Council (ESRC) investigates access to justice for vulnerable and energy-poor consumers in Europe. The goal was to find out more about whether and how vulnerable and energy-poor consumers access justice, with the aim to improve vulnerable consumers’ access to justice.
I have been a policy consultant for this project for the last two and a half years. It is therefore with great pleasure that as part of the team, I invite followers, researchers, policy-makers, regulators, NGOs and other stakeholders to come and wrap up the project. We will be presenting the outcomes of our research project and discussing a toolkit for practitioners when meeting vulnerable consumers. We will focus on access to justice, vulnerability and energy poverty and EU Policy with experts from the fields.
We will also launch an open-access website showcasing stories linking energy and justice. More on this soon!
Besides our project team (Naomi Creutzfeldt, Chris Gill, Rachel McPherson and I), confirmed speakers include Stefan Bouzarovski (European Energy Poverty Observatory/University of Manchester), Matt Vickers (Ombudsman Services), Christine Riefa (Brunel University London) and Marta Garcia Paris (Ecoserveis/Assist2Gether).