Consumers, trust and market legitimacy
Advancing Trust and Justice in the Energy Sector: The Imperative Role of Alternative Dispute Resolution and Energy Ombudsmen in the Ongoing Electricity Market Design Discussions
The ongoing discussions surrounding electricity market design in the European Union present a unique opportunity to enhance the integrity, fairness, and transparency of our energy systems. As we strive to build a sustainable and consumer-centric energy future, it is crucial to strengthen the foundations of trust. To achieve this, comprehensive and future-proof Alternative Dispute Resolution (ADR) systems, both online and offline, are of paramount importance.
19 July 2023
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